Returns Policy

Return Policy – medrizon.com

At Medrizon, customer satisfaction is important to us.
If your purchase does not meet your expectations, we offer a clear and fair return process
to ensure a reliable shopping experience.

1. Return Window

You may request a return within 30 days from the date your order is delivered.
Return requests submitted after the 30-day period will not be eligible for return or refund.

2. Return Eligibility

To qualify for a return, all of the following conditions must be met:

• The item must be new, unused, and unworn.
• All original tags and packaging must be intact.
• A valid proof of purchase (order confirmation or receipt) is required.
• Items marked as Final Sale or Clearance are not eligible for return.

3. Return Shipping & Fees

• Restocking Fees: Medrizon does not charge any restocking fees.
• Customer-Initiated Returns:
  If the return is due to a change of mind, sizing issue, or personal preference,
  the customer is responsible for return shipping costs.
• Defective or Incorrect Items:
  If you receive a damaged, defective, or incorrect item, Medrizon will cover all return shipping costs
  and provide a prepaid return label.

4. Refund Processing

Once your returned item is received and inspected (usually within 3 business days):

• You will be notified of the approval or rejection of your return.
• If approved, refunds will be issued to the original payment method
  within 7 business days.

5. How to Request a Return

To initiate a return, please contact our support team with your order number
and clear photos of the item:

Email:

support@medrizon.com

Company Information

Company Name: Medrizon
Address: 346 Richland Dr, Apt D, Waco, TX 76710, United States
Email: support@medrizon.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)